The information about the phone number has been confirmed as active and registered on VNeID. Photo: Trong Dat
The service provider has continuously sent messages warning that my father’s phone number will be temporarily suspended. However, when he logged into VNeID to verify the SIM card, he could not see the phone number or the confirmation of ownership.
Meanwhile, if checked through the hotline 1414, his phone number is still correctly registered with his citizen ID. I am unsure if this is a data synchronization error or if the number has not yet been updated in the system. I would appreciate clarification on this matter.
Reader Le Duy
Expert’s advice
